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AE UI not rendering correctly. See attached images

New Here ,
Nov 02, 2021 Nov 02, 2021

See attachment for image of my after effects copy which makes itnear impossible to use the app.fixes? l I have already reinstalled the drivers and AE installation separately with no success. i have double checked and the ae app & drivers are fully updated .

 

Device name Spectre360
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16.0 GB (15.7 GB usable)
GPU NVIIDIA GEFORCE MX250 Updated to latest drivers

 

 

 

 

 

 

Edition Windows 11 Pro
Version 21H2
Installed on ‎10/‎27/‎2021
OS build 22000.282
Experience Windows Feature Experience Pack 1000.22000.282.0

 

TOPICS
Error or problem , Freeze or hang , Performance , User interface or workspaces
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Adobe Employee ,
Nov 02, 2021 Nov 02, 2021
LATEST

Hi Mustafa5DE1,

 

Sorry for your issue.

Could you share the GPU driver number version that's installed on your computer? Also, please try the following:

  1. Go to After Effects Preferences > Display > uncheck "Hardware Accelerated Composition, Layer, and Footage Panels"
  2. Go to File > Project Settings > change the renderer to "Mercury Softwate Only".

Let us know how it goes.

 

Thanks,

Nishu

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