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AE v18.0 fails to install and won't cancel..

New Here ,
Apr 14, 2021 Apr 14, 2021

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While attempting to install v18 via CC desktop the application hung so I cancelled the install.  Now the cancel has hung.  Any help is appreciated.  Apart from rebooting, is there a way to force quit this particular install and get things back on track?

Thanks in advance!

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Error or problem, Freeze or hang

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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You try to reinstall Adobe Creative Cloud desktop tool itself?

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Thanks for the feedback ToolfarmJP. 

 

Here's what I did.  It appears that another Adobe installer was also stuck running.  Force quit it a couple times, reboot my system and AE installer finally quit / cancelled.  I then attempted to run the update again which hung again at 79%.  Repeated the process above and was able to finally update to AE 18.1.  

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