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AE v18 Build 39 Crashes Making New Comp - macOS

Explorer ,
Mar 27, 2021 Mar 27, 2021

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I just noticed this issue, not sure if it's due to a recent update.  But when I have Mercury Transmit enabled to preview my comps on my second 1920x1080 monitor, AE tends to crash -- either on the creation of the new comp, or when switching between comps.  Doesn't matter if the comps are the same frame rate/resolution or not.  I have to force quit the app (opt-cmd-esc) to close AE when this happens.

 

If I disable Mercury Transmit and eliminate the second monitor video preview, the problem doesn't occur.  This is a workable "fix," but I miss seeing my previews without markings on my larger second monitor.

 

Anyone else experiencing this?  I don't recall ever seeing this problem before I noticed it today.  When was the most recent update for AE?

 

My system: iMac 27" 2020 / 3.8 GHz 8-core i7 / 64 GB RAM / AMD Radeon Pro 5700 XT 16 GB

After Effects v18, Build 39

 

Attached is my crash report.

 

 

TOPICS
Freeze or hang, Preview

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Explorer ,
Apr 01, 2021 Apr 01, 2021

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Sorry for the multiple posts on this topic.  When I tried posting this in the morning, the forum/server kept giving me a "too much traffic" error.  I didn't realize each attempt actually posted my question.

 

Anyhow, I reverted back to AE 2020 v17.7 Build 45 and the problem went away.  I can now create and change comps all while using my second external montior as a preview without issues.

 

So, something's up with Mercury Transmit on AE 2021 V18 Build 39 on macOS -- at least on my configuration. 

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New Here ,
Apr 16, 2021 Apr 16, 2021

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I have this exact same issue. In my case I am using a 2 monitor setup on a Macbook Pro with the preview to the second monitor. It is a v18 issue from what I can tell as v17 has no such problem. Interestingly, I'm able to do a second monitor preview in the current version of Premier Pro just fine.

 

My system: MacBook Pro (16-inch, 2019) / 2.4 GHz 8-Core Intel Core i9 / 64 GB RAM / AMD Radeon Pro 5600M 8 GB

After Effects v 18.1.0 (Build 38)

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