Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


AE Video Rendering As Audio Only?

New Here ,
Jan 15, 2017 Jan 15, 2017

Copy link to clipboard

Copied

Hello! So I downloaded this program today and I'm not entirely sure how to use it. I made a video in Adobe After Effects and it played both the audio and the video in the preview. I intended on saving it to my phone camera roll so that I could text it to one of my friends, so I rendered it as an MOV or Quicktime file. But when I went to watch the version I saved to make sure both the audio and the video would play, only the audio played and the video was just a black screen. I can't find any answers on this. Please help!

Views

7.9K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jan 15, 2017 Jan 15, 2017
You need to study up on rendering, codecs and the proper use of the tools. If you customized any setting in AE or in the Adobe Media encoder without knowing what you are doing then you caused your own problem. To solve the problem either use the default lossless preset in the Render Cue's Output Module and then render a deliverable file as an H.264 mp4 (only format you should be sending to the general public right now) using the Above Media Encoder and one of the YouTube presets that matches you...

Likes

Translate

Translate
Adobe Community Professional ,
Jan 15, 2017 Jan 15, 2017

Copy link to clipboard

Copied

You need to study up on rendering, codecs and the proper use of the tools. If you customized any setting in AE or in the Adobe Media encoder without knowing what you are doing then you caused your own problem.

To solve the problem either use the default lossless preset in the Render Cue's Output Module and then render a deliverable file as an H.264 mp4 (only format you should be sending to the general public right now) using the Above Media Encoder and one of the YouTube presets that matches your frame size. Come to think of it, if your composition settings say Custom you have probably also fouled things up. Video has standards that must be adhered to.

To learn about rendering either start here: Basic AE​ or type rendering in the search help field at the top right corner of AE and spend some time studying. Nobody knows how to properly modify render settings without an education.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

shut up

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 17, 2020 Jul 17, 2020

Copy link to clipboard

Copied

I also have the same problem where I try to export the video to my phone but after I finish rendering it just ends up being a blank screen with just the audio. I tried many things already, but so far I haven’t had any luck. I have ae cc 2020 btw.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 09, 2020 Sep 09, 2020

Copy link to clipboard

Copied

In After Effects choose File-->Export to Adobe Media Encoder Queue.  When the file shows up in ME (Media Encoder) you'll see two lines that both have drop down carets.  The top one is the file project name.  The second one is the encoding method.  Click the second one and choose H.264 to encode both video and audio.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 19, 2020 Sep 19, 2020

Copy link to clipboard

Copied

Thank you, kelley! Your suggestion worked! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

LATEST

this also worked for me!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines