aerender Error - Signup window opens everytime

[benib46561765]

Is aerender not free in usage anymore? If we run an aerender process, the signup window opens everytime and blocks itself from rendering. We experience that problem on every macos Monterey machine (MacBook Pro, Mac Pro, Mac Mini M1).

Any suggestions?

[nishu_kush]

Hi benib46561765,

That's not ideal.

Could you try signing out from the Creative Cloud desktop app and signing back in?

Let us know if it helps.

Thanks,

Nishu

[benib46561765]

Hi Nishu

Thanks for your response. Yes we signed out and back in, we rebooted the computer, we cleared all processes, we reinstalled after effects and even the creative cloud desktop app. Did not work. The problem appears on different computers (MacBook Pro 2017, Mac Pro 2013, Mac Mini M1 2020) with macOS Monterey installed.

If we run the aerender process, the window appears. We can then manually close it, then the process runs till the end. If we don't close it, the process is stuck.

Thank you,

Beni

[benib46561765]

Also tested it on Windows 10 - same problem. If I run the aerender command, the signup form opens and closes after rendering. On macOS it gets stuck if I don't close it. Can yout please help me?! In my eyes this is a serious bug. If i have multiple Render Engines and I can't let them render if I'm not Signed In, it's useless. Thank you.

See Attached Video for more details.