Affect Effects not working

[Lynette35057501gi5i]

Hello, I updated to the most recent Affect Effects 24.2.1, and now it barely opens projects; I can't pre-render projects, and I also can't get anything to upload to the encoder. I am working on a Windows 11 operating system. 

Does anyone have any ideas why it's not working?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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