After effect 23 keep crashing on startup

[Soon Fatt28450371cktb]

So I recently  installed AE 23 on my office new PC,  it is not very stable,

as it keeps crashing during startup, it generates a crash report on desktop whenever it failed on the startup,

sometimes it tooks 10 times or can go even up to 20 times in attempts to get my AE start working!

and i have tried to install AE 22 ,  this problem still happening on AE 22!

here i attach my workstation system info. and the crash report,  can somebody advise me please?tq

[Mylenium · Accepted solution]

Remove the Trend Micro nonsense.

Mylenium

[Soon Fatt28450371cktb]

thank you, i will try it on monday when i back to office!

[Soon Fatt28450371cktb]

Thank you very much man, you saved my day! it is working. Trend Micro is the culprit.

[WIB SA282228638p3v]

Hello,

I have the same problem but don't know how to remove this Trend Micro.

Could you help me ?

Thanks a lot !

[nishu_kush]

Here's an article that could help: https://helpcenter.trendmicro.com/en-us/article/tmka-18727

Hope it helps.

Thanks,

Nishu

[nishu_kush]

Welcome to the communtiy, Soon Fatt28450371cktb,

Did Mylenium's suggestion help?

Let us know.

Thanks,

Nishu

[Soon Fatt28450371cktb]

I haven't try yet, i will be back to office on monday and give it a try, will update you all the status. thanks

[Soon Fatt28450371cktb]

Yes , it works, thank you