hi. I cannot import psd files to my project (import as-composition-retain layer sized)
the programm not responding on importing popup screen
i not used cmyk color mode in psd.
i used students license.
Without any info about your system, the PSD specs and so on nobody can tell you much. This could be anything from an overly complex layer/ group structure to using an unsupported feature to trivial stuff like having a defective color profile assigned to the file. more info is definitely required.
Can you share system specs like OS, CPU, GPU, memory, driver version, etc.?
Are you using After Effects 18.0? Here is how you can find the version number: FAQ: How to find the exact version of After Effect... - Adobe Support Community
ae 16.1.1 build 4
Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725 x64
windows 10 home (64 bit)
intel core i7-7700k
msi geforce gtx1060
After effects 2021 work ok.
Thank you for help.
If After Effects 2021 works fine, is there a specific reason for using After Effects 16.1.1?
If you install an additional application, then there may be problems with plugins, scripts, and other staff. It's like a big snowball, it can lead to a chain of difficulties 🙂
PS. Thank you for your help. In the near future I will switch to the new version fully.
I had the same problem with AE 22.2.1
After failing with multiple-layered PSD-s, I tried if it imports a PSD with just one layer, a flattened image basically. It did.
And after that, it also imported the more complex file right away.