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After Effect CC 2022 - Windows 10 20H2

Community Beginner ,
Nov 25, 2021 Nov 25, 2021

Hi. I'm on Windows 10 (20H2), and i do an update on After effect and all products.

So i'm in After effect 2022, the last, and media encoder, the same.

When i export After effect to Media Encoder, the project doesn't appear in media encoder. And when i drag and drop it in media encoder, it appears, but it takes a long long long times, i think it crash. I wait until 2hours for a video of less of 1min, then i stopped it.
I've desinstall it, and reinstall it, but still same. I try to desinstall all adobe creative, and i got the same problem. I precise, that, when i've desinstall, i restart the computer each time.

I saw, that the problem is from after effect. Indeed, when i export from another logiciel like adobe character, media encoder do the job.

In media encoder, i desactivated "encode parallel". I have follow a lot of tutorials from adobe for this problem, but nothing is function. I have changed parameters in after effect or media encoder, but still the same problem.

Now, i will desinstall after effect and media encoder and reinstall another version for testing, and see if it will function.

I would tell you. I hope so, because, i work on project, and now, i'm blocked.

 

Thanks for your help.

 

Sabrina

 

TOPICS
Crash , Error or problem , Freeze or hang
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Community Beginner ,
Nov 26, 2021 Nov 26, 2021
LATEST

Hi,

 

I have also desinstall all adobe creative. And reinstall. I make the 2021 version, and it functions.

And when i do an update, it doesn't function.

So in the fix 22.0.1 it doesn't function for me.

My problem is that i have worked on the 2022 in adobe character and after effects. And fortunately, i can export in another version in adobe character. So i'm blocked ! If i knew this, i wouldn't do this update.

 

Thanks for your help.

Sabrina

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