After Effect crash at launch

[Videograaf Elina]

Hi Video heroes!

Can someone please help met with the following problem!?

I have installed all possible OpGL Drivers I found for my G force but I still get the following message:

Thanks in advance!

Elina

Title edited by Mod.

[Rick Gerard]

First, try holding down Shift + Alt/Option + Ctrl/Cmnd when you click on the After Effects program icon to reset your preferences. If that does not work try turning on the Caps lock key so that AE does not try to render anything when it launches. If that does not work make sure your system meets the minimum system requirements for After Effects. 

It might also be helpful if we knew something about your OS and your system. 

[Videograaf Elina]

Hi Rick,

Thank you for anwsering! 

Kind Regards,

Elina

[nishu_kush]

Hi Elina,

sorry for your issue.

If Rick's suggestion doesn't help, please share the following details:

• Exact version of After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-... 
• Your system specifications (CPU, GPU, RAM, OS)?
• When do you get this error - while working or at launch?

Let us know.

Thanks,

Nishu

[Videograaf Elina]

Hi Nishu,

Rick's solution does not work.

These are my system specifications:

The progam gives the error at launch.

Thanks in advance!

Regards,

Elina

[Videograaf Elina · Accepted solution]

Hi Nishu,

The problem is solved!

It had to do with the docking station (a colleague of mine found out).

When I connect my laptop to the docking station, then it swiches to the

videocard of the docking station.

Regards Elina

[nishu_kush]

Thanks for updating the thread, Elina. Feel free to reach out if there are any other questions.

Thanks,

Nishu

[Jacob Richard]

also try reinstalling after effects and gpu drivers