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After Effect keeps crashing

New Here ,
Oct 08, 2021 Oct 08, 2021

I am using After Effect on my 2020 13-inch Macbook Pro with an M1 Chip and 8 GB of memory. In the last month, whenever I try to create a composition with the slightest bit of motion the app almost immediately closes out unexpectedly while it's trying to render...I am at the end of my rope. I've purge all of my memory and caches but nothing seems to be working. This has not happened before, and I've been using AE for about a year now. 

TOPICS
Error or problem , Performance
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Adobe Employee ,
Oct 11, 2021 Oct 11, 2021

Hi defaultfzod2x0cdtei,

 

Sorry for the crash.

Could you try installing the latest version and see if that works any better? Also, you could try resetting the preferences of After Effects. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Let us know how it goes.

 

Thanks,

Nishu 

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New Here ,
Oct 13, 2021 Oct 13, 2021
LATEST

Lastest version is installed and I reset of preferences but the show issue keeps occuring. 

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