After Effect Warning : Unknown Exception

[Menna29946438uhku]

I keep getting this error : unknown exception while previewing my file on after effects without any valid reason and it's very frustrating!

[nishu_kush]

Hi Menna29946438uhku,

Welcome to the community and sorry for your issue.

Please share the following details so that we can understand the issue better:

• What are your system specifications (CPU, GPU, RAM, OS version) and version of After Effects?
• Do you get this issue in all the projects or a particular one?
• A screenshot of the error would be helpful.

We're here to help, just need more info.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Menna29946438uhku]

2.3 GHz 8-Core Intel Core i9
AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MB
16 GB 2667 MHz DDR4
Mac os: Ventura 13.3.1 (a)

It sometimes appears in the middle of a project, not from the beginning.