after effects 2018 not opening

[defaulto43kd770aewq]

I tried restarting my computer last night as it was just not working but now I am getting this error, what do I do?

[RobShultz]

Please give us system specifications and operating system.

[nishu_kush]

Hi defaulto43kd770aewq,

Sorry for your issue.

As mentioned by the expert, please share your system specifications (CPU, GPU, RAM, OS). Also, please check if it generates any crash report: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput... 

You could try changing the permission as mentioned in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html 

Let us know how it goes.

Thanks,

Nishu