After Effects 2020 freezes while importing PSD as composition

[brunor75940675]

I'm working on a project and suddenly after effects stop importing PSD files with layers as composition.

This is absurd. In the middle of a project with a tight deadline. Adobe answers, please !!

[brunor75940675 · Accepted solution]

I started thinking and trying to figure out but myself since Adobe always takes ages to solve any issue. 2 days ago importing PSD files as composition was working. And suddenly it stops working. The only thing I changed was installing Autodesk's import plugin , to import cameras lights and objects into my AE Comps. The workflow worked smoothly.I was able to get the data I needed from Autodesk 3DSmax. But now I know that ruined my PSD import. As soon as  I removed Autodesk .dlls and the plugin file from the supportfiles/plugins AE folder, all the importing of PSDs started working again.I don't know why, but that was my problem. 

[Leo Bubani]

Thanks a lot! I'd never have figured that by myself

[Szalam]

Thank you for reporting what worked for you! This will likely help other people with the same issue. 🙂

[b_clovis]

I have the same issue, but I don't have anything Autodesk-related installed!

AE 22.2
System:

• macOS Big Sur 11.6
• 3 GHz 6-Core Intel Core i5 CPU
• 40 GB 2667 MHz DDR4 RAM
• Radeon Pro 570X 4 GB GPU

Any PSD, regardless of complexity (even ones that worked previously) causes AE to freeze, then crash, when I import it as a composition. Unbelievable that these things still keep happening.

[Marwan Badawy]

I have the same problem .. I think because we have AMD Graphics card, I have Rx 5700xt
>
have you fixed it ?!

[Marwan Badawy]

Just Solved it.

Edit > Preferences > General > Reveal preferences in explorer .. Delete that file and restart after effects