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After Effects 2020 preview lagging.

New Here ,
Mar 26, 2021 Mar 26, 2021

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Hi, my AE before was working good especially on previewing. The next day, it keeps on lagging. The music is slowed also. Eventhough I change the frame rate to low/high, it is still the same. Idk what happened, pls help me. (i have enough storage and i just bought video card. Will this help my problem?) 

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Audio, Performance, Preview

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Adobe Community Professional ,
Mar 26, 2021 Mar 26, 2021

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Try purging your cache.  Menu: Edit>Purge

~Gutterfish

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Adobe Employee ,
Mar 26, 2021 Mar 26, 2021

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Hi ElijahYul,

 

Sorry for your issue.

If Gutterfish's suggestion doesn't help. Please share the following details:

  • What are your system specifications (CPU, GPU, RAM, OS)?
  • What's the exact version of After Effects?
  • Are you using any effect? If so, please share the names.

We're here to help, just need more info.

 

Thanks,

Nishu

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