After Effects 2021 (18.2.0) takes forever to quit

[akport]

Running After Effects 2021 (18.2.0) on Windows. Program runs well. When I quit, it takes a long, long time to close out the program. Oftern I'll use Task Manager to quit. This behavious seems to have started within the last two updates. 

[Joost van der Hoeven]

Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful.

[akport]

Here is my system information:

Windows 10 Pro

Version 20H2
OS build 19042.985

Processor Intel(R) Core(TM) i7-6950X CPU @ 3.00GHz 3.00 GHz
Installed RAM 64.0 GB (63.8 GB usable)

System has 3 x GeForce GTX 1080 w 8GB vRAM

[corinf24690201]

I'm getting the same issue, feels like it has changed in the last couple updates. After Effects takes forever to quit.
AE v22.4
Windows 10 Pro
Version 10.0.19044 Build 19044
Z390 DESIGNARE
i9-9900K CPU @ 3.60GHz

(RAM) 64.0 GB

RTX 2070 SUPER 8GB vRAM

Studio Driver 512.96

Thanks in advance.

[heyhouletsgo]

I'm also having this issue. It takes forever to close. Sometimes it crashes. It definitely started in the last couple of updates.

Edition Windows 10 Pro
Version 20H2
Installed on ‎16/‎11/‎2020
OS build 19042.1052
Experience Windows Feature Experience Pack 120.2212.2020.0

After Effects v18.2.1

AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz

64GB RAM

GeForce GTX 1080TI

[Roberto Tafuro]

Hi to everybody. I'm experiencing this issue in 18.2.1 too. My specs:

Windows 10 Professional 

Intel Xeon E5-2620 v4

Asus X99-M WS

GTX 1080TI

64GB INASTALLED RAM

[nishu_kush]

Hi all,

Sorry for your issue. We can get this checked.

What's the version of GPU driver that's installed? Is it happening with the latest driver as well? Also, would you mind testing After Effects in a new user account.

Looking forward to your response.

Thanks,

Nishu

[DamageJack]

Long long hang time on quit here also. 

Windows 10.0.19042

AMD Ryzen 9 3950x

NVidia GeForce RTX 2070 super (2)

Driver version: 30.0.14.7168

I've effectively tested in a new user account, which is to say, in my main user account I deleted the two After Effects folders from User\Documents and User\AppData\Roaming\Adobe. So it was running clean, but it still hung on quit.  

[Josh I]

Same issues here in the last 2 weeks. Not sure what changed but possibly a windows update.

i9-11900K

3090 / Driver 511.23

128GB

Win 10 Pro 21H2 19044.1586

[Joost van der Hoeven]

What version of Ae @Josh I ?

[Josh I]

22.2.1

[Teno.n]

I'm having the same issue using after effects 22.6
CPU Ryzen 5950x
GPU RTX 3090 asus rog
RAM 64GB

[Josh I]

Turn off multi-frame rendering. IME that did the trick.

[Teno.n]

Thank you very much, it did the trick

sadly not taking advantage of multi-frame rendering.
oh well , 

[thebigwick]

The December 2022 release (version 23.1) bug fix notes say:

• Fixed an issue that caused a long delay when closing large projects. 

While they may have fixed "an" issue, the issue is still there.

I create templates, and often make large and complex projects.

My current project uses an AEP about 38MB in size, with many comps / layers / expressions. 

Currently, it takes several minutes (2-6 average) just to quit AFX.

If I simply load the project and don't do much with it, it can close much faster.

If I use the project, render several comps, etc., that is when it is slow to exit.

In Windows, looking at the Task Manager, when I quit AFX the memory SLOWLY drops down over time, while AFX is using CPU. This happens every time it is slow to quit - the memory is slowly going down over time while AFX crunches away the CPU... doing WHAT?? who knows. This has been the issue for years, in every build of AFX.

[Lena32932615e2zb]

Same problem. V 24.1.0 (It was 2024.)