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After Effects 2021 doesn't open

New Here ,
May 10, 2021 May 10, 2021

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Hello, Guys!

 

The After Effects and Premiere 2021 aren't opening in my computer. 

It wont get past the splash screen. I try to remove and then reinstall, but it doesn't work.

Then I try to update my drivers... but it also doesn't work.

 

Does anyone have any other ideas to try fix this? 

 

Thanks!

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Adobe Employee ,
May 10, 2021 May 10, 2021

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Hi Jessica,

 

Sorry for your issue with After Effects.

Do you get any error message or crash report? What's the last loading module on the splash screen? Also, what are your system specifications (CPU, GPU, RAM, OS)?

Please check out the following article for a few suggestions that you can try: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/106841...

Let us know if it helps.

 

Thanks,

Nishu

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