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After Effects 2022 Alert

New Here ,
Jun 20, 2022 Jun 20, 2022

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Everytime i open After Effects 2022 this pops up.

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Crash , Error or problem , Scripting

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Adobe Employee ,
Jun 20, 2022 Jun 20, 2022

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Hi Jaiden,

 

Sorry for the crash.

Does it generate any crash report? Try removing the third-party plug-ins? 

Go to HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and move all the files and folders (except dummy.txt) to the desktop and try to launch After Effects.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Jun 20, 2022 Jun 20, 2022

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When i go to common i dont see plugins.

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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I'd suggest uninstalling AE and then reinstalling it. Also of note, there's a new version out today with some bug fixes. https://community.adobe.com/t5/after-effects-discussions/after-effects-22-5-is-now-live/td-p/1301977...

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Community Expert ,
Jun 20, 2022 Jun 20, 2022

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In addition to what Nishu asked, what (exact) version of AE are you using?

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New Here ,
Jun 20, 2022 Jun 20, 2022

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Adobe After Effects 2022

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Community Expert ,
Jun 21, 2022 Jun 21, 2022

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I meant, if you go to About After Effects, what version number is it? Should be formatted something like 22.5.0

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New Here ,
Jun 21, 2022 Jun 21, 2022

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actually i just had to update it, thanks

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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I'm getting a similar issue after updating to 22.5.0. It's crashing a lot.

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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Note: I do have 3rd part plugins running but they are not in the common folder mentioned above. I rely heavily on these plugins so removing them isn't an option. 

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Community Expert ,
Jun 22, 2022 Jun 22, 2022

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Removing them temporarily for troubleshooting purposes would be helpful. If you remove them and the crashing remains, we know more. If removing them makes the crashing stop, we know even more!

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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The plugins do seem to be causing the problem. Is there a workaround? Can go revert back to the earlier version of after effects?

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Community Expert ,
Jun 22, 2022 Jun 22, 2022

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Can you narrow it down to one specific plugin? What plugins are they?

You can use the Creative Cloud app to install older versions of AE, yes.

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Explorer ,
Jun 22, 2022 Jun 22, 2022

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I'm using Motionbro, Atomx, and Motion Factory. Mainly Motionbro though. I will try to install the last AE version and see if it works. Thanks.

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Explorer ,
Jun 24, 2022 Jun 24, 2022

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Reverting back to 22.4.0 fixed my problems. 

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New Here ,
Aug 04, 2022 Aug 04, 2022

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I am having a similar issue to kinetic4307 & Jaiden. I keep trying to open an AE file and once it tries to save it crashes. I even tried reverting to a previous verison of AE with no luck. Im on a mac, and I dont have any plug ins. I also cleared everything, which was the first recco when googling. 
 

 

 

  

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New Here ,
Aug 30, 2022 Aug 30, 2022

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Did you find a fix for this? Having the same issue and none of these solutions are working

Screen Shot 2022-08-17 at 5.43.54 PM.png

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New Here ,
Sep 08, 2022 Sep 08, 2022

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I did not - I had to recreate my project 😞 

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