after effects 2022 can't show my psd on screen

[joao221197552uho]

When i'm putting my psd on the AE it just don't show nothing on the screen, i've already tryed to re install  AE, the psd it's already in RGB colors and it's not ony this psd, any psd it's like this. It may be a simple problem and i don't now, but pls help me.

[nishu_kush]

Hi joao221197552uho,

Sorry for your issue.

Does it happen with a particular PSD or a particular project? What are your system specifications (CPU, GPU, RAM, OS)? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-...

Let us know, we're here to help.

Thanks,

Nishu

[joao221197552uho]

Hi, it happens with every psd.

My system specification is: a AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, GTX 970 4gb, 32gb ram, windows 10. My version of Ae it`s 22.0.1