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After Effects 2022 freezing/working slow when PC is connected to Internet

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hello,

I'm facing a problem which occurs only when my PC is connected to Internet. Opening a 20MB project takes about 10-15 minutes. Also the app itself freezes a lot.

But, when I unplug my PC from the Internet it runs really smooth and everything is fine. Opening the same 20MB project takes about 5-10 seconds and I don't experience any freezes.

 

Now, I know it's not a hardware issue.

Have you ever faced the same problem? Any help would be appreciated.

Thanks in advance

TOPICS
Crash , Error or problem , Freeze or hang , Performance , User interface or workspaces

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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I am not sure about the cause. Would you sign out and sign it again from Adobe desktop tool?

 

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