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After effects 2023 and Maxon Universe 2023.0.1 bug

Explorer ,
Oct 26, 2022 Oct 26, 2022

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Hello,

Not sure which is the problem but I used the Maxon Red Giant uni.texturize motion plugin in a very simple project on top of still images. When trying to open the file AE immediately crashed. I tried opening the file in multiple machines but it crashed every time. I figured since it's a very basic file and I only used one plugin that I would just uninstall the universe plugin and that solved the issue. I then reinstalled it to see if that helps but it crashed again. 

 

I'm running windows 11  Pro Build 22621.755

AMD Ryzen Threadripper 2950X 16-Core Processor 4.10 GHz

128 GB RAM

RTX 4090

RTX 3090

 

Attached is one of the log files from that day. Hopefully it has some info in it.

Thanks,

Daniel

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LEGEND ,
Oct 26, 2022 Oct 26, 2022

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The log does not contain any actual crash info or other useful details because it's not a crash log. Other than that you may want to take it up with Maxon/ Red Giant. Third-party issues are beyond Adobe's control. That said, have you actually treid to disable one of your graphics card of your insane setup? I'd bet a buck on the plug-ins simply crashing because their hardware acceleration stuff can't cope with your heterogenous dual card setup.

 

Mylenium

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