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After Effects 2024/2023 don't initiate

Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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So, since Saturday I haven't accessed After Effects, the error occurs when initiating the application, and it asks me to start in safe mode, I do, but nothing happens, I already uninstalled all plugins and uninstalled and reinstalled After Effects. It only happens with After Effects, other Adobe software like Photoshop and Illustrator work well. 

I'm in the middle of a delivery. I REALLY need this working today.

Thanks

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correct answers 1 Pinned Reply

Adobe Employee , Nov 20, 2023 Nov 20, 2023

Did you change anything on your machine prior to this happening? A Windows update, or anti-virus, Chrome update, etc? 

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Adobe Employee ,
Nov 20, 2023 Nov 20, 2023

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Did you change anything on your machine prior to this happening? A Windows update, or anti-virus, Chrome update, etc? 

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Adobe Employee ,
Apr 14, 2024 Apr 14, 2024

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I'll move your post to the Discussions board while we await your information.

 

Thanks,

Nishu

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