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After Effects 2025 PNGIO library error PCS illuminant is not D50

Explorer ,
Feb 16, 2025 Feb 16, 2025

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With a project set up as "Adobe color managed" with a working Color Space of "Rec.709 Gamma 2.4" trying to export as a png sequence returns the error "... PNGIO library error: profile 'After Effects ICC Profile': 0h: PCS illuminant is not D50 (5027 :: 12)". This does not occur in After Effects 2024 with exactly the same settings. To reproduce the error set up a project with the settings as in the screenshots and attempt to export a png sequence. Windows 11.

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Import and export

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correct answers 1 Correct answer

Explorer , Feb 18, 2025 Feb 18, 2025

I have found the fix to the problem. Seems like it was corrupt preferences. I reset my preferences to the defaults through the preferences dialog and now I am able to export to .png without any errors. 

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Adobe Employee ,
Feb 18, 2025 Feb 18, 2025

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Thanks for sharing the screenshots, Darryn.

I tried the same settings and exported successfully. Does this happen with a specific project? Is there any media imported into the project that you're trying to export? Are you able to export a different format?

Let us know. Moving this thread from Bugs to Discussions for troubleshooting.


Thanks,
Nishu

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Explorer ,
Feb 18, 2025 Feb 18, 2025

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Thanks for testing this Nishu,

This is happening with any project, even a brand new project with no imported media. I have also tried exporting as .psd and .tif and they both work OK. It's only .png that has the issue. I can also send the render through Media Encoder and that works OK too.

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Explorer ,
Feb 18, 2025 Feb 18, 2025

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I have found the fix to the problem. Seems like it was corrupt preferences. I reset my preferences to the defaults through the preferences dialog and now I am able to export to .png without any errors. 

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Adobe Employee ,
Feb 21, 2025 Feb 21, 2025

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That is great! Glad to hear that you were able to fix. Thanks for updating the thread.

Feel free to reach out.


Thanks,
Nishu

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