After Effects 22.01 crashing during launch on MacOS Monterey.

Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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Hi everyone, 

I haven't been able to get After Effects to open since updating to the latest version of MacOS. I've attached a screenshot of the alert message I'm getting. I've tried uninstalling and reinstalling but it didn't resolve the issue. I'd be really grateful for any tips or advice. 

I notice there's an announcement in the forum that AE 22.11 is available, but I'm in Australia and the update doesn't doesn't seem to be available on our Creative Cloud yet. 


Thanks, 
Valerie 

 

Screen Shot 2021-12-14 at 10.07.04 am.png

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Crash , Error or problem

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correct answers 1 Correct answer

Community Beginner , Dec 14, 2021 Dec 14, 2021
I can't see a way to delete the thread. I was able to resolve this issue with updating the AEJuice plugin I thought I'd deleted. 

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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I've been able to upgrade to AE 22.11 but I'm still experiening the crash on launch. The new alert message is: 

Screen Shot 2021-12-15 at 10.59.54 am.png

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Community Beginner ,
Dec 14, 2021 Dec 14, 2021

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I can't see a way to delete the thread. I was able to resolve this issue with updating the AEJuice plugin I thought I'd deleted. 

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Adobe Employee ,
Dec 21, 2021 Dec 21, 2021

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Glad to hear that you were able to fix. Thanks for updating the thread.

Feel free to reach out if there are any other questions.

 

Thanks,

Nishu

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Community Beginner ,
May 11, 2022 May 11, 2022

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Same problem. I feel like a total a$s updating in the middle of a project... Premiere, Audition work fine.... After Effects won't even launch.

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Community Beginner ,
May 11, 2022 May 11, 2022

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Screen Shot 2022-05-11 at 10.10.31 PM.png

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