Copy link to clipboard
Copied
Hi
My After Effects 2024 Mac not launching. I have unistalled, reinstalled, Done the Ctrl+Shift+Option when trying to open. Nothing seems to work.
It gives me the following message: After Effects can't continue. Error while accessing the preference files inside /Users/Ldk/Library/Preferences/Adobe/After Effects/24.5. Please verify the permissions and try again. And then After Effects can't continue. An unexpected error has occured and After Effects will now shutdown.
Please check you have the appropriate permissions to launch After Effects as well as read/write access to the After Effects preferences folder.
Nothing seems to be working. Any advise available?
Copy link to clipboard
Copied
Would you try to open After Effects as a safe mode? If you can launch it in safe mode, you check the third-party plug-ins.
https://helpx.adobe.com/after-effects/using/preferences.html
Copy link to clipboard
Copied
Hi
Thank you - but I can't even get it to launch in Safe mode.