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It's becoming impossible to use. Everything is on external drives. I've done the Command+Option+P+R restart.
And I can barely work 5 min without everything freezing and shutting down.
HELP!
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Have you tried resetting Preferences?
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I reset and cleared everything.
It was still crashing.
I switched to older versions of Premiere & AE and they're working better.
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Then maybe stick to the older version for now as it is working 😉
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Working "better"...still far from ideal.
Clearly the software isn't vibing with Catalina.
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Hi Lamont_CRDB,
Could you share your system specifications (CPU, GPU, RAM, OS)? Also, do you see any error message or crash report?
Let us know, we're here to help.
Thanks,
Nishu
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@adobe-admin Please delete the above reply containing contact information.
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Done.
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@CRL_Studios wrote:
Clearly the software isn't vibing with Catalina.
It has to be some specific combination of the hardware model and the applications, because I have been running a MacBook Pro in Catalina for many months, but for me Premiere Pro and After Effects rarely crash. They run great. But I am running a very different MacBook Pro than you are; mine is a 2018 13" quad-core i5 MacBook Pro, often with an eGPU attached.
So it is not about Catalina alone. Adobe needs to look into what it is about the Core i9 16" MacBook Pro that triggers the crashes in Catalina.
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I have a 2013 laptop that runs the latest versions just fine. So you're probably right. There doesn't seem to be a solution other than waiting for bug fixes and prayer.
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Run out of Catalina, go up to Big Sur or if your system can't then go down to Mojave. Catalina really sucks.
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Changed to Big Sur....same issues.
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I am having exact same issue. Freeze, and hard crash that reboots the computer. Sometimes I can shell in from another computer and diagnose, not with this. its a hard crash.
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Are you on a Mac, too?
I'm on Windows and no issue at all. I actually never had any problems with PR or AE on Windows (running the latest version).
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