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After effects can't connect to Media Encoder

New Here ,
Nov 19, 2018 Nov 19, 2018

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Hi there,

I have recently updated my creative cloud to the 2019 version. I know have that problem that After Effects won't export through Media Encoder. When i click Export > Add to Adobe Media Encoder, the Media encoder opens up, but there isn't anything that i can begin export. The Media Encoder works fine with Premiere Pro.

Does anyone know how to connect or re-connect the Media Encoder to after effects?

Best regards.

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correct answers 1 Correct answer

Explorer , Jan 21, 2019 Jan 21, 2019
Ok, this works for me, I've tried and it works.Unable to Export After Effects Composition using Adobe Media Encoder

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Guide ,
Nov 19, 2018 Nov 19, 2018

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Ok... so there are several ways how to fix that or get around that issue. I guess you have proper versions of AE and AME instaled?
- if there was no issues in previous version just go back to earlier AE/AME
- try to clean AE preferences Setting preferences in After Effects

- disable any antyvirus/firewall that you have
- try to import your AE project from AME
- try to: before you go to Add to AME render queue - start AME
- start ame ... ad any video file to AME, delete that file from queue and stry to add/Export to AME queue from AE

Check if any of those can help

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New Here ,
Nov 19, 2018 Nov 19, 2018

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None works, when trying to import EA project into AME it keeps seacrhing for the dynamic link-server...

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Guide ,
Nov 19, 2018 Nov 19, 2018

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Did you try disabling antivirus and or that:

- start ame ... ad any video file to AME, delete that file from queue and try to add/Export to AME queue from AE

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New Here ,
Nov 19, 2018 Nov 19, 2018

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Nothing can be added, because of dynamic link server search theres no queue

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Guide ,
Nov 19, 2018 Nov 19, 2018

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You can't add anything? How so?
Opern AME and just add any video file - that does not work also?

And you say that connection between AE and AME also does not work in earlier versions?

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New Here ,
Nov 19, 2018 Nov 19, 2018

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Schermafbeelding 2018-11-19 om 15.52.46.png

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New Here ,
Nov 19, 2018 Nov 19, 2018

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cant't get pass these windows...

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Guide ,
Nov 19, 2018 Nov 19, 2018

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But I'm saying about opening AME and adding any video file not AE project. I know thyat seems stupid but it sometimes work. Open AMe, add any video file to queue. After that remove that file and try to add AE comp.
If after that it does not work, and any of described by me ways does not work, and instaling and using earlier AE and AME version also does not work  I surrender and have no idea how to help you.

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New Here ,
Nov 19, 2018 Nov 19, 2018

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Nothing works, but thanks for helping man!

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hey, I am having the same issue, and nothing helped. I did import a normal video on AME and tried. It worked. But I still can't import AE files. 😕 Have you solved this? Or are you still facing this issue? 

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I just wanted to say THANK YOU this worked for me after much struggle!

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New Here ,
Feb 11, 2021 Feb 11, 2021

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imeilfx,  this works - thank you very much 

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New Here ,
Apr 21, 2020 Apr 21, 2020

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Excuse me, I can't render my video using AME. In the AE there is no any way do that. But both are in the same vertion.Can you help me please.20200421_125417.jpg

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New Here ,
Sep 19, 2020 Sep 19, 2020

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Thank you for this hack. I tried this is worked. My composition queued but then it won't encode. It just keeps loading and saying "connecting to dynamic link server..."

🤷🏽‍:female_sign:🤷🏽‍:female_sign:

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Community Beginner ,
Jan 10, 2019 Jan 10, 2019

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It still does not work.

AE Version 16.0.1 Build 48 - ME Version 13.0.2 Build 39 - MBP 2,7 GHz Intel Core i7 16 GB

The solution to changing the OS language to english (from swedish) is not a solution, it becomes a problem for a variety of other applications / apps.

This was working, why do you have to change it?

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Explorer ,
Jan 21, 2019 Jan 21, 2019

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Work on Mac 10.13.6, apps updated to the last release (AE 16.0.1 Build48; AME 13.0.3 Build39) nothing works.

When I export to AME the app opens but can't load the job to render.

Tried to switch from Italian (my app language) to English, nothing happens.

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Explorer ,
Jan 21, 2019 Jan 21, 2019

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Ok, this works for me, I've tried and it works.

Unable to Export After Effects Composition using Adobe Media Encoder

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Renamed the ME folders and re-installed AME that did the trick for me.

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Yeup! This worked for me as of June 30, 2021. Thank you!

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New Here ,
Oct 14, 2019 Oct 14, 2019

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I sove this issue creating a new user profile account on my mac. After login the new account, all connections with Media Encode and Audition it's working again.

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Explorer ,
Mar 12, 2020 Mar 12, 2020

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This worked for me! Even though I skipped the last step.

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Community Beginner ,
Apr 08, 2020 Apr 08, 2020

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Here's what worked for me:

With your project open in AE, press CTRL + WINDOWS KEY +ALT+M

For me this seem to reset everything and linking was able to take place

 

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Community Beginner ,
Apr 25, 2020 Apr 25, 2020

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A year and a half after this post was created this issue still occurs! I've almost pulled all my hair out after trying basically everything on here. I can't believe something as basic as trying to export a composition from AE to AME causes such issues when adobe gets so much money from us. I followed everything in the steps from the workaround link but once i got to that cleanup tool i had no idea what to do. You uninstall AME then run the tool and then select what? Media encoder isn't there anymore as we've clearly just uninstalled it and there's no info on what to click. I then ran it for 'all apps' so basically uninstalled my whole CC. Once it was ran "successfully" I tried to locate the log to see if it was all good but the log file was nowhere. Not in the user folder, not in the logs folders. It just didn't exist. I was close to crying as I've just signed two new clients and rely massively on my CC. As a last shot I then went onto reverting to the AE 17.0 version and AME 14.0.1 and low and behold the composition appeared in AME and rendered successfully. I guess i should have done that in the first place but wanted to find a way to make the latest versions work as there's no problem rendering from PP. Please short you sh*t out Adobe!

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New Here ,
May 01, 2020 May 01, 2020

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Same for me, updated my software and can't upload anything anymore. I went through all the steps of your workaround, how such a big company can't solve such a recurrent important bug...

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