after effects can't continue: internal structure inconsistency (g) (25 :: 2)

[Samy244361587qfm]

if u guys know how can i fix this please talk me in command

[Samy244361587qfm]

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

[Samy244361587qfm]

hi guys,i have a problem

When I open efter effects this image appears

sow When i click OK will thats what happing

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

TUSM

[Jose Panadero]

Try to reset AE Preferernces. Hold COMMAND+OPTION+SHIFT as soon as you launch AE. You will be prompted to delete the After Effects Preferences file. Click OK and continue. Tell us if this works for you

[Samy244361587qfm]

 it doesn't work they still show me this

Do you have another way?

[nishu_kush]

Hi Samy244361587qfm,

Sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects? Are there any third-party plug-ins installed?

Let us know, we're here to help.

Thanks,

Nishu