after effects can't continue: internal structure inconsistency (g) (25 :: 2)

New Here ,
May 14, 2022 May 14, 2022

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if u guys know how can i fix this please talk me in command

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New Here ,
May 14, 2022 May 14, 2022

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hi guys,i have a problem

 

When I open efter effects this image appears

Samy244361587qfm_0-1652547494561.png

 

 

 

sow When i click OK will thats what happing

 

Samy244361587qfm_2-1652547494467.png

 

 

 

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

 

TUSM

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New Here ,
May 14, 2022 May 14, 2022

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hi guys,i have a problem

 

When I open efter effects this image appears

Screen Shot 2022-05-14 at 5.42.54 PM.png

 

sow When i click OK will thats what happing

 

Screen Shot 2022-05-14 at 5.48.17 PM.png

 

and if i click OK they ganna talk me to send report,what i have to do

if u know please talk me on the command

 

TUSM

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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Try to reset AE Preferernces. Hold COMMAND+OPTION+SHIFT as soon as you launch AE. You will be prompted to delete the After Effects Preferences file. Click OK and continue. Tell us if this works for you

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New Here ,
May 15, 2022 May 15, 2022

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 it doesn't work they still show me this

 

Samy244361587qfm_0-1652628760794.png

 

Do you have another way?

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Adobe Employee ,
May 15, 2022 May 15, 2022

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Hi Samy244361587qfm,

 

Sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM, OS version) and the exact version of After Effects? Are there any third-party plug-ins installed?

Let us know, we're here to help.

 

Thanks,

Nishu

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