After Effects can’t continue: unexpected failure during application startup - Version 22.1.1

New Here ,
Jan 21, 2022 Jan 21, 2022

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Hi,  I  updated AE today to the latest version (22.1.1) and when I sart the app this message shows up immediately.

 

“After Effects can’t continue: unexpected failure during application startup“

 

Specs: Imac 2012, 16gb ram, 256gb SSD

OSX CATALINA 10.15.7

Plug ins installed: Motion 3, Motion Bro

 

Any help will be useful, thank you.

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Crash , Error or problem

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hi there!

Sorry about the error. Can you try resetting preferences and see if that helps? 

 

Let us know how it goes.

 

Thanks,

Kartika

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New Here ,
Jan 21, 2022 Jan 21, 2022

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Hi, thank you for your answer. I tried it but nothing changed.

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New Here ,
Jan 31, 2022 Jan 31, 2022

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Do you have any other suggestion? Thank you.

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Adobe Community Professional ,
Jan 31, 2022 Jan 31, 2022

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New Here ,
Mar 09, 2022 Mar 09, 2022

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I tried it but didn´t work either. 

 

“After Effects can’t continue: unexpected failure during application startup“ message keeps poping up a few seconds after I open the app.

 

Maybe a remote assistance could be helpful. 

 

 

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