Copy link to clipboard
Hello, I have this problem that appeared to me today,
Whenever I choose Presets files he rejects it, And I can't do anything, because this error prevents me from using After effects CC 2020
is there a solution? Knowing that I have all Presets filesC:\Users\PBX\Documents\Adobe\After Effects 2020\User PresetsC:\Program Files\Adobe\Adobe After Effects 2020\Support Files\Presets
Please I need your help guys!
My work is now suspended due to this problem.
No expert, but i would personally try uninstalling AE completely and then reinstall.
Just make sure you have all your projects saved in the right folders.
Thanks for reaching out.
Is there a third-party preset that you're trying to access or does it happen with any preset?
If it's happening with the default presets as well, I'd suggest what Josie_ suggested.
Let us know how it goes.