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After Effects change color slowly

New Here ,
Aug 31, 2023 Aug 31, 2023

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When the user adjusts the timeline, the mouse movement becomes very slow, causing a 0.5 second stop, and when adjusting the color, the software also stops working, taking 1-2 seconds to continue working. How can I solve this problem?or how do I adjust After Effects acceleration?
 
After Effects 2023 (23.6)
Hardware:Win 10 / ram 64 GB / RTX A6000*2
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Community Expert ,
Aug 31, 2023 Aug 31, 2023

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I doubt After Effects supports the dual graphic cards. You turn off one of these when you launch After Effects.

 

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New Here ,
Sep 03, 2023 Sep 03, 2023

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Hi,

Thank you for your reply, how do I turn off the dual graphics card? if I turn it off, do I only use one graphics card for calculations?

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

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LATEST

Yes.

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New Here ,
Sep 03, 2023 Sep 03, 2023

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This is my device specs

thumbnail_image003.png

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New Here ,
Sep 20, 2023 Sep 20, 2023

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Is there anyone else in this club?
It's been a long time, but I haven't received any answer. This matter has been bothering me for a long time. Can anyone from the official department explain it?

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Hi there! Sorry about the issue. Would you happen to have any updates available for GPU driver? Does it happen with a specific project? 

Let us know. 

 

Thanks,

^KR

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New Here ,
Sep 21, 2023 Sep 21, 2023

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The driver is up to date, but it's still slow to use, and it's not project specific. The same thing happens with in-house designers. It's smooth when using Mac, but becomes very slow when switching to Win.

How to solve this problem?

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Adobe Employee ,
Sep 22, 2023 Sep 22, 2023

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Have you tried basic maintenance like resetting preferences and deleting cache files? Let us know how it goes. ^KR

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