After Effects Crash error 2024

Report · Apr 25, 2024

all hardware updates are currently made, there is no missing file or anything similar, the log file is as follows;

[2024-04-26_07-02-31][2560][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView
[2024-04-26_07-02-31][2560][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-31][2560][Info] [general] Debugger enabled for runtime group FirstParty on port: 9222 breakOnStart: no
[2024-04-26_07-02-31][2560][Info] [general] analyticsTracker_ is being accessed without setting
[2024-04-26_07-02-31][2560][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-31][13948][Info] [general] analyticsTracker_ is being accessed without setting
[2024-04-26_07-02-31][13948][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-31][13948][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-31][13948][Default] [console] [UAB v2.18.0-4] sentry.io initialized...
[2024-04-26_07-02-31][13948][Warn] [console] SAM JS Bindings Error
The host app must meet the following requirements to be compatible with the SAM JS bindings:
  1. The host app must be built with SAMv2's C++ library.
  2. The host app must provide the ACPLModel global object via SEAL
Visit https://git.corp.adobe.com/torq/acpl-model/blob/main/README.md for more info
[2024-04-26_07-02-32][13948][Default] [console] [HS][MainStore] Internet connectivity: ONLINE
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 297 PERF - Start Screen Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][StartScreen] CCX Start v7.4.0.15
[2024-04-26_07-02-32][13948][Default] [console] [HS][StartScreen] [HostData] {
  "Product": "aftereffects",
  "Product ID": "AEFT",
  "Product Code": "AEFT",
  "BuildNumber": "50",
  "Version": "24.3",
  "Platform": "Windows"
}}
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 297 PERF - Sophia Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 299 PERF - Ututs Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 299 PERF - IMS Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 300 PERF - IMS.updateUserProfile start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 300 message: Fetching NGL Profile. Awaiting Response.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 300 PERF - Fetching NGL Profile. Awaiting Response.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 300 PERF - Locale Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 302 PERF - MainStore Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 305 PERF - Platform init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 308 message: Fetching Recent Files. Awaiting Response.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 308 PERF - Fetching Recent Files. Awaiting Response.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 308 message: Received NGL Profile.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 308 PERF - Received NGL Profile.
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Data Loader for Home: Use File Accessor to get data.
[2024-04-26_07-02-32][13948][Default] [console] [HS][FileAccessorDataLoader] Data Loader for home: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 311 message: Data Loader for home: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 311 PERF - Data Loader for home: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Data Loader for Utut: Use File Accessor to get data.
[2024-04-26_07-02-32][13948][Default] [console] [HS][FileAccessorDataLoader] Data Loader for utut: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 311 message: Data Loader for utut: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 311 PERF - Data Loader for utut: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 12 message: IMS.updateUserProfile
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 312 PERF - IMS.updateUserProfile done: 12
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 10 message: MainStore Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 312 PERF - MainStore Init done: 10
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 312 PERF - IMS.updateAccessToken start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 418 message: Received Recent Files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 418 PERF - Received Recent Files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 420 message: UI Ready
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 420 PERF - UI Ready
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 118 message: Platform init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 423 PERF - Platform init done: 118
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-It.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Bold.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldIt.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Regular.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCnIt.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCn.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-BoldSemiCnIt.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-Light.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-LightIt.otf
[2024-04-26_07-02-32][2560][Warn] [general] Could not read fonts file Could not read file File Path: C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf C:\Program Files\Adobe After Effects 2024\Support Files\AdobeCleanUX\AdobeCleanUX-SemiCn.otf
[2024-04-26_07-02-32][25584][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 133 message: Locale Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 433 PERF - Locale Init done: 133
[2024-04-26_07-02-32][13948][Default] [console] [HS][Drover] CCX-Start-Drover : Home screen visibility set to  visible without back button.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 439 message: Data Loader for home: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 439 PERF - Data Loader for home: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-26_07-02-32][13948][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 440 message: Data Loader for utut: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 440 PERF - Data Loader for utut: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-26_07-02-32][13948][Error] [console] [HS][FM Shared Settings Handler] Shared settings data is not available
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 443 message: Loaded JSON Data: Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 443 PERF - Loaded JSON Data: Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 444 message: Parsed JSON file for Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 444 PERF - Parsed JSON file for Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 444 message: Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 444 PERF - Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Utut with path C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\AEFT-24.3-en_US-24774129-4d8c-4e0b-8a49-2782caf4c801.json
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 445 message: Finished parsing data for Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 445 PERF - Finished parsing data for Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Setting data to the cache for Utut
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38779}
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_3.1_Tutorials","campaignId":38779}
[2024-04-26_07-02-32][13948][Default] [console] [HS][Ututs] User has 15 web tutorials
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 148 message: Ututs Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 447 PERF - Ututs Init done: 148
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 447 message: Loaded JSON Data: Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 447 PERF - Loaded JSON Data: Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 448 message: Parsed JSON file for Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 448 PERF - Parsed JSON file for Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 448 message: Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 11 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 448 PERF - Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\ folder. 11 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 449 message: Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 449 PERF - Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Received fresh data from CCXProcess for Home with path C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\AEFT-24.3-en_US-f9b569ab-8af0-4cc4-8888-bb92471ad2b8.json
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 449 message: Finished parsing data for Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 449 PERF - Finished parsing data for Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Setting data to the cache for Home
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_4.0_Whats_New","campaignId":76602,"url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/en_US/componentWhatsNewToastal/Ae-Whats-New-AE-24-1-Release.cfm.gql.json"}
[2024-04-26_07-02-32][13948][Default] [console] [HS][SophiaBase] Surface data {"surface":"CCX_Start_4.0_Home","campaignId":23224,"url":"https://odin.adobe.com/content/dam/ccfirstmile/AEFT/en_US/experienceHomeMx19/Ae-NUJ-M3-Home-2020-Video.cfm.gql.json"}
[2024-04-26_07-02-32][13948][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.3-en_US-24774129-4d8c-4e0b-8a49-2782caf4c801.json and wrote response in C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\learn\clientLogs\AEFT-24-3-en_US-1961A91C75534394975677B42D1FF292.json
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 451 message: Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 7 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 451 PERF - Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\ folder. 7 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][FileAccessorDataLoader] Successfully read data from file AEFT-24.3-en_US-f9b569ab-8af0-4cc4-8888-bb92471ad2b8.json and wrote response in C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\data\clientLogs\AEFT-24-3-en_US-0F10BD2C83824291836BC9EA8518A317.json
[2024-04-26_07-02-32][25328][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 161 message: Sophia Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 458 PERF - Sophia Init done: 161
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 688 message: Updated access token
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 688 PERF - Updated access token
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 376 message: IMS.updateAccessToken
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 688 PERF - IMS.updateAccessToken done: 376
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 390 message: IMS Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 689 PERF - IMS Init done: 390
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 689 PERF - Shared Settings Init start
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Handler] Shared Settings Handler initialized
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Migrator] Migration of shared settings not needed
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Handler] Loading User SharedSettings
[2024-04-26_07-02-32][13948][Default] [console] [HS][FM Shared Settings Handler] Get data
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 6 message: Shared Settings Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 695 PERF - Shared Settings Init done: 6
[2024-04-26_07-02-32][13948][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 696 message: Avatar Loader: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 696 PERF - Avatar Loader: Get data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][LicenseChiclet] NGL: Showing no chiclet.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 736 message: Interactive Ready
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 736 PERF - Interactive Ready
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 440 message: Start Screen Init
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 737 PERF - Start Screen Init done: 440
[2024-04-26_07-02-32][13948][Default] [console] Fri, 26 Apr 2024 04:02:32 GMT [FMS] [UserIntent] User intent container: undefined
[2024-04-26_07-02-32][13948][Default] [console] Fri, 26 Apr 2024 04:02:32 GMT [FMS] [UserIntent] User intent container: undefined
[2024-04-26_07-02-32][13948][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2024-04-26_07-02-32][13948][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: TypeError: window.cdoHost.getUserAccessTokenSync is not a function
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 808 PERF - Late Loads start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 809 PERF - IMS.lateLoad start
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 0 message: IMS.lateLoad
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 809 PERF - IMS.lateLoad done: 0
[2024-04-26_07-02-32][13948][Default] [console] [HS][Drover] Analytics enabled state changed to true
[2024-04-26_07-02-32][13948][Default] [console] [HS][Analytics] analytics.ingest changed: (prod) active
[2024-04-26_07-02-32][13948][Default] [console] [HS][Analytics] analytics.ingest is enabled, processing prequeued events:  43
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 8 message: Late Loads
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 816 PERF - Late Loads done: 8
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 817 message: All done
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 817 PERF - All done
[2024-04-26_07-02-32][13948][Default] [console] [HS][AvatarDataLoader] clearInterval for avatarFetchInterval
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 831 message: Avatar Loader: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 831 PERF - Avatar Loader: Read data using File Accessor.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 833 message: Avatar Loader: Avatar file found and set using File Accessor
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 833 PERF - Avatar Loader: Avatar file found and set using File Accessor
[2024-04-26_07-02-32][13948][Default] [console] [HS][AvatarDataLoader] Avatar Loader: Avatar file found and set using File Accessor. Path: C:/Users/emre0/AppData/Roaming/Adobe/CCX Welcome/avatar/assets/cde541be-e19d-4759-995b-55bf3175781d.jpeg
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 833 message: Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 833 PERF - Reading C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. Waiting for the results.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] log perf event: time: 834 message: Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 7 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][Performance] 834 PERF - Received results from reading the C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\ folder. 7 files.
[2024-04-26_07-02-32][13948][Default] [console] [HS][AvatarDataLoader] Successfully read data from file 66ace283-d7c2-4c27-99d3-d776b978e49c.json and wrote response in C:\Users\emre0\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\AEFT-24-3-en_US-47FAF185769F42BD9664D6F5675622DC.json
[2024-04-26_07-02-42][13948][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: SAM init timed out
[2024-04-26_07-02-42][13948][Error] [console] [Nd-1] Failed to create/get SAMAssetContext: SAM init timed out

AND

[2024-04-26_07-08-12][9380][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView

Report · Jun 11, 2024

Sorry to hear about the crash.

What are your system specifications (CPU, GPU, RAM, OS version)? Can you try the suggestions in the following article and see if it helps: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu