After effects crash when trying to open composition

[admina32646115]

hi there,

i have a project with many compositions, all with the same setting, fps etc. 

but there is just one composition i cannot open anymore. while double clicking on it , after effetcs freez and blocks.

any idea ?

running on win 10

[nishu_kush]

Thanks for reaching out and sorry for the issue. Sounds like it is a project-specific issue. Can you try launching After Effects in Safe mode and see if that helps? If it doesn't, unlink the media that is used in that composition and see if that brings any change. Change the location of the media in your drive to unlink it from the After Effects project. Are you still having the issue?

Let us know.

Thanks,
Nishu

[admina32646115]

thanks for the answer.

safe mode doesn't help.

Unlinking elements neither. 

i can visualise the precomp in the MAIN composition of the project. but when trying to open it, from timeline or project windows, it blocked.

tried alredy to empty cache, erase preferences, deinstalle & reinstall after effect. no result 😞  😞

chagne to windows

[admina32646115]

changed to win 11

[admina32646115]

still struggling with this issue. now i cannot even open the project.

tried on safe mode, reset preferences ...

any help over here?

[nishu_kush]

Sorry to hear that. Can you share the After Effects project file to check on my end? Feel free to DM me if you do not want to share it publicly.

Looking forward to your response.

Thanks,
Nishu

[ToolfarmJP]

Have you tried to update the graphgic card driver? Have you turned off any anti-virus applications?