After Effects crash while using Roto Brush on M1

New Here ,
Mar 08, 2022 Mar 08, 2022

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please help 

 

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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Let me move this to the After Effects forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

 

In addition, let readers know the following information, as it will help troubleshoot your issue:

Platform (Mac or Windows)

* OS version

* After Effects version

* CPU/GPU

* RAM/VRAM

* Any error messages displayed

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Community Expert ,
Mar 09, 2022 Mar 09, 2022

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Rotobrush is a really processor heavy, RAM heavy tool.  There's probably a dozen causes for this crash. 

 

  • I'm not familiar with Macs, so can you tell us the specs of your M1? 
  • How large is the clip you're working on (both time duration and frame size)
  • At what stage in the workflow does AE crash?  As soon as you click on the tool, when you draw, when AE starts going frame by frame?
  • Are there any effects running on the video?

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