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After Effects crashes when importing 3D objects

Community Beginner ,
Mar 03, 2024 Mar 03, 2024

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When I try to load a 3D object, After Effect cannot contunue advanced plug-in generated an unexpected explosion, it gives this message, says save and closes. Is there a solution for this?!... There is no way to load 3D objects directly, anyway?!...... So we will upload 3D nail polishes and fun 3D science.
 
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TOPICS
Crash , Dynamic link , Experiment , Freeze or hang , Preview , Resources

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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Can you open 3D objects by Cineware which is bundled with After Effects?

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Community Beginner ,
Mar 08, 2024 Mar 08, 2024

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Adobe Employee ,
Mar 05, 2024 Mar 05, 2024

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Sorry for the issue.

Could you share a screenshot of the error? What are your system specifications (CPU, GPU, RAM, OS version) and version of After Effects you're using? Also, does it happen with all the 3D objects?

Let us know, we're here to help.

 

Thanks,

Nishu

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Community Beginner ,
Mar 08, 2024 Mar 08, 2024

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intel İ9 64 GB ram nvdia A4500 20 GB

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Community Expert ,
Mar 08, 2024 Mar 08, 2024

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Is the 3D object stored in a cloud-based location?  If so try copying it to local storage media and then import it.

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

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The place where I store the 3D object is my local hard disk

 

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