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After Effects Crashes when opening a Specific Project

New Here ,
Dec 04, 2018 Dec 04, 2018

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Hello everyone and first of all thank you for your time!

I'm working since yesterday on a After Effects Project for a university submission. The file never gave me any headaches and I could open/close it multiple times without any problems. I was at "almost" finished point, rendered it to showcase to my groupmates and shut down my computer for a couple hours - when I came back to finish the last touches After Effects began giving me problems: Each time I try to open this particular project it crashes.

Then I thought It was that I haven't updated my AE in a while, did that and same thing happened.

I had a old version of macOS Sierra so I updated it again, but didn't get any results.

Went on the internet and read about Purging "Disk Cache and Memory" (which I never did since I downloaded AE, and got rid of a lot of GB worth of stuff) but again I had the same problem.

Then lastly I tried to open a couple AutoSaves I had but it crashes every single time. Again, this only happens with this particular project - the other ones (although aren't as heavy) work just fine and before the shut down of the computer I didn't stumble in any problem.

For Reference:

My Macbook info:

Schermata 2018-12-05 alle 00.38.30.png

AE Error:

Schermata 2018-12-05 alle 00.47.00.png

The whole message is extremely long but if need I can post it!

Thank you to anyone for your time, it's really appreciated!

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correct answers 1 Correct answer

Community Beginner , Dec 11, 2018 Dec 11, 2018
Victory! Almost the moment I finished writing this post, Adobe Creative Cloud issued new updates. I updated AE to version 16.0.1 and it opens now. Nice!

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Adobe Community Professional ,
Dec 04, 2018 Dec 04, 2018

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Try maby open that project in new one

1. Create new clean project

2. Import project causing crashes into that new one.

3. If project open without crash - save that project as a new one.

In most cases that should help. Let us know.

6.gif

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New Here ,
Dec 05, 2018 Dec 05, 2018

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Unfortunately that didn't happen - As soon as I imported the project it crashed

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Community Beginner ,
Dec 11, 2018 Dec 11, 2018

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I have the same issue trying to open a project I just was working on yesterday and today it crashes After Effects when I try to open it. I've purged memory and cache and tried importing the project into a new (clean) project and it just crashes again. Any help would be greatly appreciated!

Thanks..

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Community Beginner ,
Dec 11, 2018 Dec 11, 2018

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Victory! Almost the moment I finished writing this post, Adobe Creative Cloud issued new updates. I updated AE to version 16.0.1 and it opens now. Nice!

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New Here ,
Apr 19, 2021 Apr 19, 2021

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But I am using adobe 17.5 and the same thing happening again and again but importing in a different project helped me. hoping that 18.0 can fix this

 

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New Here ,
Aug 01, 2019 Aug 01, 2019

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Thx! Work!!!

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New Here ,
May 10, 2021 May 10, 2021

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Thank you this actually helped me!

 

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