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after effects crashes

New Here ,
Oct 02, 2023 Oct 02, 2023

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Life28752710ffpe_0-1696265479871.png

 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 02, 2023 Oct 02, 2023

Do you have repro steps? Can you tell us what version of AE you're running? Can you share the project that is causing this?

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Adobe Employee ,
Oct 02, 2023 Oct 02, 2023

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Do you have repro steps? Can you tell us what version of AE you're running? Can you share the project that is causing this?

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New Here ,
Oct 03, 2023 Oct 03, 2023

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Adobe After Effects 2022

This crash also shows when I open After Effects without any project

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Adobe Employee ,
Oct 03, 2023 Oct 03, 2023

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That error could only be occuring when opening a project. Is there a different error when opening AE without a project? 

 

Can you upgrade to a newer version of AE?

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Adobe Employee ,
May 20, 2024 May 20, 2024

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LATEST

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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