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After Effects crashing on "initializing MediaCore"

New Here ,
Apr 08, 2021 Apr 08, 2021

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Hello, every time i try to open after effects it crashes when it says "initalizing MediaCore" and i don't know what to do, if anyone has a solution please tell me

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Adobe Employee ,
Apr 08, 2021 Apr 08, 2021

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Hi Oliver,

 

Sorry for your issue.

After Effects crashing on "initializing MediaCore" usually mean that a third-party plug-in is interfering and not letting After Effects launch properly. To solve this try uninstalling your third-party plug-ins one by one and launch After Effects. If it doesn't help, go to the following location and remove all the files and folders (except dummy.txt) from the Mediacore folder:

macOS - HD > Library > Application Support > Adobe > Common > Plugins > 7.0 > Media Core
Windows - C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore

Let us know how it goes.

 

Thanks,

Nishu

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