After Effects Crashing when opening Media Encoder + Error compiling movie

New Here ,
Mar 13, 2022 Mar 13, 2022

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Hello, 

 

 I'm facing some issues with After Effects and Adobe Media encoder. It worked fine but all of a sudden AE crashes when exporting through AME. I clicked "View report" but I get some DMP files that I can't open. 

 

Also, AME Fails to render - It takes unusually long to render even a few seconds, then I get the error compiling movie. 
I tried: 
Changing renderer to engine software
Clearing Cache
Reinstalling AE and AME, removing all extensions/plugins. 

Making sure GPU drivers are up to date. 

The video I am trying to export has nothing special in it. Just an mp4 video, 3 pngs, and 2 text layers. 

Here's the report I get in AME: 


- Encoding Time: 00:02:22
03/14/2022 12:22:03 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\C:\Users\flowg\Desktop\Comp 1.mp4
Writing file type: H264
Around timecode: 00;00;23;20 - 00;00;24;22
Rendering at offset: 23.690 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629695

I checked that timecode 23:20-24:22 but it's nothing there, just that mp4 video that I have in my comp. 

Has anyone encountered this issue?

 

TOPICS
Crash , Error or problem , Import and export

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Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

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Hi defaultizz2laa9g8pn,

 

Sorry for your issue.

Do you have any effect applied on the media? What's the source of the footage? Is it screen recorded or shot on a camera?

Try exporting to a different location. Also, what happens if you export using After Effects Render Queue?

Let us know, we're here to help.

 

Thanks,

Nishu

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New Here ,
Mar 15, 2022 Mar 15, 2022

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Hello and thank you for your message. 

I had a curve adjustment layer, but I removed it, cleared the cache, and tried again, unsuccessfully. The video is an mp4 shot on a camera. I exported it from Premiere Pro. I matched the AE comp framerate to the video's framerate. 

 
I tried exporting to different locations, but I only have one SSD, so it wouldn't make a huge difference. Maybe it could only help avoid some bad sectors.
 
After trying all the solutions I could think of, in the end, I tried exporting through Render Queue, which worked flawlessly. I had to export it as.mov, but I converted it to.mp4 later.
 
If you have other ideas, that would be helpful. I suspect the issue is from the Media Encoder, but I have no idea what's going on with it.
 
Best, 
Florin 

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Adobe Employee ,
Mar 22, 2022 Mar 22, 2022

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Hi Florin, sorry for the delayed response.

I think it's the third-party plug-ins. I got a chance to work on this issue with a few users and found out that removing the plug-ins solves the problem. I understand that removing the plug-ins will also ruin the project. Until the updates are available from the plug-in manufacturers, your workaround is what I'd suggest to everyone.

Let us know if anything else crops up.

 

Thanks,

Nishu

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