Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


after effects crashing, won't open sometimes, crashes if i try to use any effects like fill or glow

New Here ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

I can't even get it to open right now but it has crashed 4 times this morning when trying to use an effect and won't open for a few times after crashing. I'm completely updated and just got a brand new macbook and started my icloud over so there isn't any storage issues or anything.

TOPICS
Crash, Error or problem, FAQ, Freeze or hang

Views

19

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

If you are storing your project in iCloud, the first suggestion I can give you is that you try to store it on your internal disk, which is surely solid. Possibly the read/write speed in iCloud is not the fastest and is causing an issue in After Effects.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 13, 2021 Sep 13, 2021

Copy link to clipboard

Copied

LATEST

Hi Brandi5E81,

 

Sorry for your issue.

I agree with what the expert suggested. If that doesn't help, we'd need the following details to understand the issue properly:

Let us know.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines