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After Effects crashing

New Here ,
Jul 01, 2021 Jul 01, 2021

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Hello, everybody!

 

I have a problem. On my MacBook Air don't work distort effect in After Effects. The program has crashed.

 

What's wrong and how can I fix it?

 

Model: Macbook air with M1

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi Nikita,

 

Sorry for the crash.

Unfortunately, After Effects is not supported natively on the M1 based chip computers yet. It's running using Apple's Rosetta 2. It's difficult for us to provide any troubleshooting steps. More info: https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html 

Let us know if there are any other questions.

 

Thanks,

Nishu

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