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after effects crashing

New Here ,
Sep 09, 2021 Sep 09, 2021

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 I have version 18.4.1. on a mac pro 2019 with macOS 10.15.7 and it's just completely unstable. Crashing a lot while working, even doing simple things like asking to create a composition. I don't know what to do to improve.

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Hi nunop38651187,

 

Welcome to the community and sorry for your issue.

Do you see any error message or crash report? What are your system specifications (CPU, GPU, RAM)? Please try the suggestions mentioned in the following article: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes...

Let us know.

 

Thanks,

Nishu

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