Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


After Effects crashing

New Here ,
Jul 01, 2021 Jul 01, 2021

Copy link to clipboard

Copied

Hello, everybody!

 

I have a problem. On my MacBook Air don't work distort effect in After Effects. The program has crashed.

 

What's wrong and how can I fix it?

 

Model: Macbook air with M1

TOPICS
Crash

Views

19

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

Copy link to clipboard

Copied

LATEST

Hi Nikita,

 

Sorry for the crash.

Unfortunately, After Effects is not supported natively on the M1 based chip computers yet. It's running using Apple's Rosetta 2. It's difficult for us to provide any troubleshooting steps. More info: https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html 

Let us know if there are any other questions.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines