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After effects crashing

New Here ,
Aug 31, 2022 Aug 31, 2022

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When I add certain effects to my videos, AE just stops responding. I don't know why, and if anybody could help me it would be greatly appreciated. My specifications are listed below:

GPU: Nvidia GeForce RTX 2070s 

CPU: Intel i7 9700k 8 core 

RAM: 16GB

SSD: Samsung 970 EVO

OS: Windows 10 Pro

Thanks for reading this post and please help me lol

TOPICS
Crash , Error or problem , Freeze or hang , Performance

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Enthusiast ,
Aug 31, 2022 Aug 31, 2022

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Mine's been crashing too a lot today.

If yours is crashing on certain effects you could try using "software only" previews or turning off multi-frame rendering in the preferences and see if that helps. I've had it crash on videos with Red Gian'ts glow effect when using the GPU and multi-frame rendering turned on (I'm not sure if it also did it with AE's glow), and turning off multi-frame rendering then worked okay with that glow effect. I've also updated to the latest studio GPU drivers - I don't know if that could help with your issue.

 

edit: I meant it crashed when it had multi-frame rendering turned on with that effect and turning MF rendering to off stopped it crashing with that effect.

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi @lowryaep

 

Sorry to hear that After Effects is crashing on you!

Which effects are you adding?

 

Have you tried what @A.I.1 has suggested?

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