After Effects CS5 hangs on startup

[airbusjoerg]

After Effects CS5 (MAC, german trial version) needs 5-10 minutes to start up, hangs on the message "MediaCore wird initialisiert". On another Mac (small macbook!) it works fine. I did a reinstall, no effect. No plugins are installed.

[Peter J Kovacs]

Mine froze at mediacore as well and I traced the problem to my windows temporary file location. So I went to CONTROL PANEL -> SYSTEM -> ADVANCED SYSTEM SETTINGS -> ENVIRONMENT VARIABLES and then set both TEMP and TMP to C:\Users\Peter\AppData\Local\Temp

It will be different depending on yoru username.

I believe the problem may have been that the After Effects disk cache location was the same as the windows temp location... maybe a conflict or something.

-Pete

[kage36]

This is happening for me as well (stuck on initialising media core) and every fix has been tried. The computer is a mac and the firewall isn't and has never been turned on, removing the preferences folder does nothing, uninstalling Quicktime and the 3rd party codec do nothing. All disk permissions are correct and a repair has been run on permissions. I've trashed the permissions, Quicktime preferences and Adobe preferences as well.

I am at my wits end and the user desperately needs After Effects as he is a designer. I can't believe Adobe still doesn't have a fix for this issue and keeps pointing people to the 'fix' that doesn't work or doesn't apply to them. I need a resolution ASAP.