I just downloaded the most recent update. I'm running Windows 10 with 8 GB of RAM. The preview window shows the "New Composition/ Load video" no matter what I do. If I hit space bar to play the preview, the program crashes. If I try to add a text frame, it won't let me type. If I try to exit, the program freezes. I need to use this program for my college classes and it doesn't work! I've tried downloading the older versions, same problem. Nothing I do seems to work. Please Help!! 😞
I have tested it on a new project, same results. I've restarted my computer, reinstalled the program, tried different versions, nothing works. I don't get a crash report, the program just freezes and I have to kill it in the task manager. I think somebody from tech support would have to see what it's doing to fix it.