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After Effects don't show image

New Here ,
Jan 05, 2018 Jan 05, 2018

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Hi everyone ! i work every day with After, one day stop showing image, i open a project or create a new and no show image on canvas. I tried to update the graphic card and windows and the same after effects, but nothing worked.

This is the information of my graphic card.

Fast Draft: Available

Texture Memory: 1220,00 MB

Ray-tracing: CPU

(GPU not available - incompatible device or display driver)

OpenGL

Vendor: ATI Technologies Inc.

Device: AMD Radeon R9 200 Series

Version: 3.0.13506 Compatibility Profile Context 23.20.15007.1005

Total Memory: 2,98 GB

Shader Model: 4.0 or later

CUDA

Driver Version: 1.0 (5.0 or later required)

Devices: -

Current Usable Memory: -

Maximum Usable Memory: -

Please help! i need work !!!

thanks!

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New Here ,
Jan 05, 2018 Jan 05, 2018

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This is what is happening

noanda.jpg

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LEGEND ,
Jan 05, 2018 Jan 05, 2018

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What's the problem?  You made a gray solid, and it's gray in your comp window.  What else would you expect?

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New Here ,
Jan 08, 2018 Jan 08, 2018

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The problem is that I can't see anything in the viewport

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Explorer ,
Jan 08, 2018 Jan 08, 2018

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You have a gray solid in your timeline. Try re-importing the picture and placing it above the solid.

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New Here ,
Jan 08, 2018 Jan 08, 2018

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If I open a project, it does not show it either.

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New Here ,
Jan 08, 2018 Jan 08, 2018

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noanda2.jpg

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LEGEND ,
Jan 08, 2018 Jan 08, 2018

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it's hard to tell what the problems is. first thing you should do is make sure your composition window is set to "fit" to see all there is to see, second, you can click twice on the precomp that's visible and see what's inside.

it's worth trying to purge the cache data. edit->purge->all.

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Adobe Employee ,
Jan 19, 2018 Jan 19, 2018

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Still facing this issue Eliot89? Let us know.

Thanks,
Kevin

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New Here ,
Aug 13, 2024 Aug 13, 2024

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I,m facing similar issues 

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