After effects error: couldnt find main entry point for DXV3AfterEffectsExport.plugin

[Xavi E.]

Hi all,

Every time I open After Effects I get a window indicating this error: After effects error: couldnt find main entry point for DXV3AfterEffectsExport.plugin

This means that when I want to export an mp4 in Adobe media encode, I get an error and the video comes out all black.

Please do you know how to fix it? Thanks

[Mylenium]

Reinstall the program with sufficient user privileges and check the hardware acceleration stuff.

Mylenium 

[Xavi E.]

Hello, I have already reinstalled the program and deleted the old data with Adobe Cleaner, but it still happens.

[Mylenium]

Without any system info about yoru Mac we can't tell you much more than that. If it's an intel-based Mac this may be a bug and you will need to go back to AE 2022.

Install previous versions of your Creative Cloud apps

Mylenium