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After Effects error: File couldn't be opened for writting (3::0)

New Here ,
May 01, 2023 May 01, 2023

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I've been using After Effects very well for a while, but it suddenly shows this warning window.

I work with files stored on an external hard drive. But one day, suddenly, when I tried to save my work on the external hard drive that I always used, this warning window popped up.

Opening the After Effects file on that external hard drive is no problem, but saving it is.

So I tried to set the permission of the Adobe folder as advised by the Adobe Support community, but it was already set to admin permission.

 

I know that if I save my work on an internal hard drive like a desktop drive the problem doesn't happen.

However, it is quite complicated and difficult to move all the work from the external hard drive that I have been working on so far.

I tried to find a solution in many places, including the Adobe support community, but failed in the end.

Please tell me how to solve it.

I am using an iMac.

TOPICS
Error or problem , FAQ , Import and export

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Community Expert ,
May 01, 2023 May 01, 2023

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Just in case, you check the permission again, using Terminal.app. You use the command like this.

 

sudo chmod -R 777 saving directory (e.g sudo chmod -R 777 /Volumes/a/b/c)

* Log-in password is requested.

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New Here ,
May 02, 2023 May 02, 2023

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Hello,

Thank you for your reply !

 

So I followed your advice.

For reference, the name of my external hard drive is W.

 

First I tried was :

sudo chmod -R 777 /W 

And it showed me :

chmod: /W: No such file or directory

 

Second I tried was : chmod -R 777 /Volumes/W

And the result was :

chmod: /Volumes/W/.Trashes: Operation not permitted

chmod: /Volumes/W/.Spotlight-V100: Operation not permitted

 

After all, After Effects doesn't work as same as before.

 

For referece, the format of this external hard drive is MS-DOS(FAT32).

I'm also using an external hard drive in Mac OS Extended (Journaled) formatand AE works without a problem with this.

Maybe this format is the cause of this problem, but the point is that I haven't had any problems so far.

But thank you so much for giving me a new try to solve the problem !

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Community Expert ,
May 02, 2023 May 02, 2023

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What can you see by this command on Mac?

 

ls -l /Volumes/W

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New Here ,
May 02, 2023 May 02, 2023

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Thank you again for yout reply.

I attach a screenshot of that screen.

 

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