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I've been using After Effects very well for a while, but it suddenly shows this warning window.
I work with files stored on an external hard drive. But one day, suddenly, when I tried to save my work on the external hard drive that I always used, this warning window popped up.
Opening the After Effects file on that external hard drive is no problem, but saving it is.
So I tried to set the permission of the Adobe folder as advised by the Adobe Support community, but it was already set to admin permission.
I know that if I save my work on an internal hard drive like a desktop drive the problem doesn't happen.
However, it is quite complicated and difficult to move all the work from the external hard drive that I have been working on so far.
I tried to find a solution in many places, including the Adobe support community, but failed in the end.
Please tell me how to solve it.
I am using an iMac.
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Just in case, you check the permission again, using Terminal.app. You use the command like this.
sudo chmod -R 777 saving directory (e.g sudo chmod -R 777 /Volumes/a/b/c)
* Log-in password is requested.
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Hello,
Thank you for your reply !
So I followed your advice.
For reference, the name of my external hard drive is W.
First I tried was :
sudo chmod -R 777 /W
And it showed me :
chmod: /W: No such file or directory
Second I tried was : chmod -R 777 /Volumes/W
And the result was :
chmod: /Volumes/W/.Trashes: Operation not permitted
chmod: /Volumes/W/.Spotlight-V100: Operation not permitted
After all, After Effects doesn't work as same as before.
For referece, the format of this external hard drive is MS-DOS(FAT32).
I'm also using an external hard drive in Mac OS Extended (Journaled) formatand AE works without a problem with this.
Maybe this format is the cause of this problem, but the point is that I haven't had any problems so far.
But thank you so much for giving me a new try to solve the problem !
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What can you see by this command on Mac?
ls -l /Volumes/W
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