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After Effects: Error reading XMP metadata from file

Explorer ,
Oct 06, 2021 Oct 06, 2021

Hello, and good day!

 

So I have come across a problem this morning. So I downloaded a PNG file from somewhere (from Mega Website, it is a safe file sharing site), and I imported that PNG file along with 2 more PNG files. My problem is that, after importing the PNG files, I first dragged one of the PNG file (the one I downloaded from Mega Website) to the workspace, only to get this message:

 

"After Effects error: Error reading XMP metadata from file"

 

(screenshot is given)

 

20211006_152949.png

(if it is not clear, i gave another file in here for you to see)

 

The thing is, other PNG files and other video files and such that I imported are working perfectly fine, it's just that only this certain PNG file gave me this error. May I know why it gives me an "Error reading XMP metadata from file" error?

 

Thank you and I would appreciate it!

TOPICS
Crash , Error or problem , Import and export , User interface or workspaces
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correct answers 1 Correct answer

LEGEND , Oct 06, 2021 Oct 06, 2021

Open the file in Bridge or your favorite image editor (XNView, IrfanView), use the "Remove/ Strip metadata" functions there and re-save the file, then import into AE.

 

Mylenium

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LEGEND ,
Oct 06, 2021 Oct 06, 2021

Open the file in Bridge or your favorite image editor (XNView, IrfanView), use the "Remove/ Strip metadata" functions there and re-save the file, then import into AE.

 

Mylenium

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Explorer ,
Oct 06, 2021 Oct 06, 2021
LATEST

Ohhh okay, Sir. Thank you so much I appreciate it a lot! So basically, all I have to do is remove metadata from the picture / file? Thanks a lot though!

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